Cancellation & Refund Policy
Last updated on 06-04-2025 11:00:00
BYTESPARK DIGITAL PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations and Refunds:
- Cancellations / Refunds will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- BYTESPARK DIGITAL PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- We will not be responsible for any delays or failures in delivery due to events beyond our reasonable control, such as natural disasters or acts of war
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the BYTESPARK DIGITAL PRIVATE LIMITED, it’ll take 1-2 Days days for the refund to be processed to the end customer.
Changes to Terms of Service:
We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service via by posting the updated terms of service to this website.
Contact us at sales@bytesparkdigital.com for questions related to Cancellation & Refund Policy.
